The handbook of global health communication.
International in scope, it offers a comprehensive and up-to-date analysis of the role of communication processes in global public health, development and social change. Brings together contributions from well-respected scholars and practitioners in the field, addressing a wide range of communication approaches in current global health programs. Offers an integrated view that links communication to the strengthening of health services, the involvement of affected communities in shaping health policies and improving care, and the empowerment of citizens in making decisions about health.
Health communication in the 21st century. by
This popular and engaging text on health communication is now revised and updated in a second edition that incorporates recent research and boasts new material on topics such as crisis communication, social disparities in health, and systemic reform. Fully revised second edition of this popular and authoritative text Includes fresh material on topics such as crisis communication, health care reform, global health issues, and political issues in health communication New case studies, examples, and updated glossary keep the work relevant and student-friendly Provides effective strategies for healthcare organizations and individuals in communicating with patients Updated and enhanced online resources, including PowerPoint slides, test bank, and instructors manual, available upon publication at www.wiley.com/go/wright
Interactive case studies in health communication. by
This text will allow students and faculty to explore real-life health communication behaviors through role-playing, interactive exercises, and examples. It is anticipated that there will be a total of 35 diverse case studies reflecting all dimensions of the health communication universe.
Patient practitioner interaction : an experiential manual for developing the art of health care by How to present negative medical news in a positive light by
In a 2009 Gallup poll, 30 percent of Americans surveyed believed that the national health care industry offers less-than-good quality of care for its citizens. But you can change how your patients perceive your own services, starting with how you and your staff deliver sensitive news. With this step-by-step guide, you will learn exactly how to talk to any patient or their family about even the worst of news. Like so many other aspects of the medical field, there is a science behind how to deliver negative news to your patients, and How to Present Negative News in a Positive Light will teach you the best methods of handling delicate and critical situations. Using this book as your guide, you can help nurture the delicate and valuable relationship that everyone in the health care field must form with their patients, even in times of high stress and negative news. Visiting a clinic is stressful enough for your patient, but with this research-backed book, you will learn how to ease the excess worries of your clients. You will learn the psychology behind your patient''s state of mind to ensure that any bad news you communicate is tailored effectively for his or her situation. You will learn not to overlook the details that many health care providers might not notice, such as your clinic''s environment, atmosphere, and employees, and will see how every detail can impact your patient''s comfort. In this detailed book, you will gain knowledge on topics ranging from medical ethics to the legalities of delivering news to a patient''s friends and family, as well as how to share this information among your staff. You will learn how to cope with religious or cultural issues that may arise with sensitive medical news, and you will learn how to avoid negative repercussions that could reflect poorly on you and your clinic. With How to Present Negative News in a Positive Light, you will understand how to articulate the best verbal structure possible for any and all bad news, as well as how to project your body language to ensure that a bad diagnosis is delivered in the most positive light possible. Have you ever presented a diagnosis to a patient without giving thought to how your hands were positioned? Were you unaware of your posture and level of eye contact? If you weren''t keeping your hands open, your posture tall, and your gaze steady, your patient''s reaction may have been worse than it had to be. This book will explain the vast importance of these subtle gestures. You will learn how to avoid saying too much or too little, and learn how to recognize what your patient needs to hear from you immediately following any bad news. Even the worst of news can be presented in an uplifting and positive manner âe" this book will teach you how. Packed with real-life examples of doctors, nurses, and patients who know first-hand the best and worst ways of delivering bad news in the health care setting, this book will become a daily go-to resource at your clinic. In this book, you will read about what has worked in real life from health care providers who are willing to share their experiences in order that you can learn from their personal trials. You can turn pessimism into optimism and keep your patients happy and loyal âe" even in times of extreme hardship. Atlantic Publishing is a small, independent publishing company based in Ocala, Florida. Founded over twenty years ago in the company presidentâe(tm)s garage, Atlantic Publishing has grown to become a renowned resource for non-fiction books. Today, over 450 titles are in print covering subjects such as small business, healthy living, management, finance, careers, and real estate. Atlantic Publishing prides itself on producing award winning, high-quality manuals that give readers up-to-date, pertinent information, real-world examples, and case studies with expert advice. Every book has resources, contact information, and web sites of the products or companies discussed. This Atlantic Publishing eBook was professionally written, edited, fact checked, proofed and designed. The print version of this book is 288 pages and you receive exactly the same content. Over the years our books have won dozens of book awards for content, cover design and interior design including the prestigious Benjamin Franklin award for excellence in publishing. We are proud of the high quality of our books and hope you will enjoy this eBook version.
Health issues in the black community. by
Health Issues in the Black Community Third Edition Ronald L. Braithwaite I Sandra E. Taylor I Henrie M. Treadwell Health Issues in the Black Community "The outstanding editors and authors of Health Issues in the Black Community have placed in clear perspective the challenges and opportunities we face in working to achieve the goal of health equity in America." - David Satcher, MD, PhD, 16th Surgeon General of the United States and director, Satcher Health Leadership Institute at Morehouse School of Medicine "Eliminating health disparities must be a central goal of any forward thinking national health policy. Health Issues in the Black Community makes a valuable contribution to a much-needed dialogue by focusing on the challenges of the black community." - Marc Morial, Esq., president, National Urban League "Health Issues in the Black Community illuminates comprehensively the range of health conditions specifically affecting African Americans, and the health disparities both within the black community and between racial and ethnic groups. Each chapter, whether addressing the health of African Americans by age, gender, type of disease, condition or behavior, is well-detailed and tells an important story. Together, they offer practitioners, consumers, scholars, and policymakers a crucial roadmap to address and change the social determinants of health, reduce disparities, and create more equal treatment for all Americans." - Risa Lavizzo-Mourey, MD, MBA, president, Robert Wood Johnson Foundation "I recommend Health Issues in the Black Community as a must-read for anyone concerned about the future of the African American community. Health disparities continues to be one of the major issues confronting the black community. This book will help to highlight the issues and keep attention focused on the work to be done." - Elsie Scott, PhD, president of the Congressional Black Caucus Foundation "This book is the definitive examination of health issues in black America-issues sadly overlooked and downplayed in our culture and society. I congratulate Drs. Braithwaite, Taylor, and Treadwell for their monumental book." - Cornel West, PhD, professor, Princeton University
Leininger's culture care diversity and universality. by 
Unequal treatment: confronting racial and ethnic disparities in health care. by
Racial and ethnic disparities in health care are known to reflect access to care and other issues that arise from differing socioeconomic conditions. There is, however, increasing evidence that even after such differences are accounted for, race and ethnicity remain significant predictors of the quality of health care received. In Unequal Treatment, a panel of experts documents this evidence and explores how persons of color experience the health care environment. The book examines how disparities in treatment may arise in health care systems and looks at aspects of the clinical encounter that may contribute to such disparities. Patients' and providers' attitudes, expectations, and behavior are analyzed. How to intervene? Unequal Treatment offers recommendations for improvements in medical care financing, allocation of care, availability of language translation, community-based care, and other arenas. The committee highlights the potential of cross-cultural education to improve provider-patient communication and offers a detailed look at how to integrate cross-cultural learning within the health professions. The book concludes with recommendations for data collection and research initiatives. Unequal Treatment will be vitally important to health care policymakers, administrators, providers, educators, and students as well as advocates for people of color.
Diversity and cultural competence in health care. by
Major changes are occurring in the United States population and the nation's health care institutions and delivery systems. Significant disparities in health status exist across population groups. But the health care enterprise, with all its integrated and disparate parts, has been slow to respond. Written by three nationally known scholars and experts, Diversity and Cultural Competence in Health Care: A Systems Approach is designed to provide health care students and professionals with a clear understanding of foundations, philosophies, and processes that strengthen diversity management, inclusion, and culturally competent care delivery. Focusing on current practice and health care policy, including the recently passed Patient Protection and Affordable Care Act of 2010 (ACA), this textbook integrates strategic diversity management, self-reflective leadership, and the personal change process with culturally and linguistically appropriate care into a cohesive systems-oriented approach for health care professionals. The essentials of cultural competence and diversity management covered in this text will be helpful to a wide variety of students because they encompass principles and practices that can be realistically incorporated into the ongoing work of any health care field or organization. Each chapter contains learning objectives, summary, key terms, and review questions and activities designed to allow students to understand and explore concepts and practices identified throughout the text.
Teaching cultural competence in nursing and health care: Inquiry, action, and innovation. by 
Human resources management for health care organizations by
This book is a comprehensive guide to the essential areas of health care human resources management, and is an immediately useful practical handbook for practitioners as well as a textbook for use health care management programs. Written by the authors of Handbook for the New Health Care Manager and Human Resources Management for Public and Nonprofit Organizations, the book covers the context of human resources management in the unique health care business arena from a strategic perspective includes SHRM and human resources planning, organizational culture and assessment, and the legal environment of human resources management. Managing volunteers and job analysis performance appraisal instruments, training and development programs, and recruitment, targeted selection and hiring techniques are covered. Compensation policies and practices, employer-provided benefits management, implementation of training and organizational development programs, as well as labor-management relations for health care organizations and healthcare human resource information technology are covered, with practical examples and proven strategies amply provided in each chapter.